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Employee Rewards 2022

Program Guidelines


1. Program Website Login and Access

• On the launch date of the program (9th Mar 2022), each employee will receive an email from CompuMed HR Team, with the email subject “Welcome to CompuMed Employee Rewards 2022.”

• Next, each employee will need to log into the CompuMed App or Web Portal. Once logged in, please provide consent and check the opt-in box to proceed.

• Each of the employees will be given CHAMPS Points (worth MYR 100), with points being credited to their account for redemption against these merchant brands.

Big Pharmacy – MYR 50

Grab Food – MYR 30

Lotus’s – MYR 20

2. Employee Rewards Points redemption against available voucher products

• Employees can visit the Rewards redemption website by clicking on the relevant button visible on the CompuMed App or Web Portal in order to redeem their CHAMPS points.

• Once on the rewards website, employees can view all the products available for redemption.

• Employees need to then strictly collect one voucher each of the three brands, i.e. 1 each of Big Pharmacy RM 50 Cash Voucher, Grab Food RM 30 Cash Voucher and Lotus RM 20 Cash Voucher. Redeem these 3 vouchers using the 100 CHAMPS points awarded and complete the entire checkout process.

• After completion of the transaction, the employee’s account will be deducted by the points used for the redemption and the employee will receive an order notification email with the receipt of the redemption.

• Employees will also receive final e-voucher copies in a separate email. [Remember to also check the Junk/Spam folder for these emails as some times the order confirmation emails and emails containing the voucher links may land in the Junk/Spam folder)

3. Individual brand voucher redemption process

• Each of the brand vouchers have their own redemption method at the brand’s outlet. The claimed vouchers with the redeemed points will be sent to the employee through a URL link in their email.

• Employees can follow the below process for using the claimed brand vouchers at the merchant brand locations-

  1. Lotus:
    • Employee clicks on the coupon URL link sent to them on their email and opens the Lotus voucher they want to use at any of their outlets.
    • At checkout, employees just need to show the voucher on their mobile device to the cashier. The Cashier will then scan the voucher and it will be redeemed against your shopping bill.
    • Sample Process : Video Link
  2. Grab Food:
    • On redeeming the points for a Grab Food voucher, employee will receive a Coupon link via email for adding the Grab Food voucher to their Grab App.
    • Follow the process which will come up when you click through the link to complete the process and add the voucher to your Grab wallet.
    • Sample Process: Video Link
  3. Big Pharmacy:
    • Employee clicks on the coupon URL link sent to them on their email and opens the Big Pharmacy voucher they want to use at any of their outlets.
    • At checkout, employees just need to show the voucher on their mobile device to the cashier. The Cashier will then scan the voucher and it will be redeemed against your shopping bill.
    • The Big Pharmacy vouchers can also be used on their online website. To redeem the eVouchers, employees need to input the unique voucher code at the time of checkout from the Big Pharmacy online website at the time of their purchase.
    • Sample Process : Video Link

• Please note, some times the emails with the voucher URL link or the order confirmation emails may land in your junk/spam folder due to the email settings. Kindly do check in those folders once in case you do not receive the emails after completion of transaction. If still not able to find the email, please write in to us at support@united-points.com

 

4. I have more questions on the voucher redemption process. Who can I reach out to?

• United Points is the vendor appointed by CompuMed for managing this program. Please email your questions pertaining to vouchers and its redemption to support@united-points.com.

5. Who can I reach out to within company for any query pertaining to the rewards program?

• Please email your questions to respective HR personnel.


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